There are certain cases where we will require to charge a driver's license verification fee. This license fee goes towards performing a driving record check, to validate your eligibility for driving with ShiftRide.

This license fee would usually be charged when you change your driver’s license information in your account, every 6 months if you choose to return to ShiftRide and use the platform again, and after any accidents or violations that you may have obtained within each period of 6 months.

Please note that if your driving record does not satisfy our eligibility for booking with ShiftRide, this fee will still be placed on your account and is not refundable.

Did this answer your question?