If you suspect that the car has been towed, proceed with the following procedures:

  1. Call your regional police (through the non-emergency line) to check if the vehicle has been towed or impounded. If there are no reports of the vehicle being towed, the vehicle could have been involved in a theft.

  2. In this case, report this to the car provider right away and let us know through the chat on our website.

  3. If you've determined that the vehicle has been impounded, please get in touch with your car provider. Fees may apply to your account as a result of the towing.

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