When you book, the app will show you the location of where the car is parked including the address and more details (such as whether it's an underground parking, etc).

Simply go over to that location and use the ShiftRide app to locate the car and find unlocking instructions for the car all on the app.

Press "GET STARTED" to see how to get the keys and go from there. Sometimes the keys may be in a lockbox located near the car but not right next to it.

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