Driving with ShiftRide

55 articles in this collection
Written by Nima Tahami

COVID-19 Updates

Please refer to this article for latest update on ShiftRide's response and operation statuses due to COVID-19

Written by Nima Tahami
Updated over a week ago

Pricing [NEW DISCOUNTS]

Per-Minute Pricing, New Daily Discounted Rates

Written by Nima Tahami
Updated over a week ago

How do I gas up the car? [NEW]

Fuelling ShiftRide Cars, Gas, Gassing Up

Written by Nima Tahami
Updated over a week ago

How can I book cars by REQUEST? [NEW]

Request, In-Advance Bookings, Request Bookings

Written by Nima Tahami
Updated over a week ago

The Basics

How does booking with ShiftRide work?

Booking, Start Guide, Going on Your First Trip

Written by Nima Tahami
Updated over a week ago

Am I eligible to use ShiftRide?

Written by Nima Tahami
Updated over a week ago

How old do I have to be to book with ShiftRide?

Written by Nima Tahami
Updated over a week ago

What does ShiftRide use my driver's license for?

Written by Nima Tahami
Updated over a week ago

What’s the shortest time I can book a car for?

Written by Nima Tahami
Updated over a week ago

How many KMs can I drive with the car?

Written by Nima Tahami
Updated over a week ago

How long can I book a car for?

Written by Nima Tahami
Updated over a week ago

How do I know when a car is available for booking?

Written by Nima Tahami
Updated over a week ago

How many passengers can the cars fit?

Written by Nima Tahami
Updated over a week ago

Can I drive with ShiftRide if I have a driver's license from outside of Canada?

Written by Nima Tahami
Updated over a week ago

Can someone else drive when I book with ShiftRide?

Written by Nima Tahami
Updated over a week ago

Can I drive for ride-sharing services with a car booked with ShiftRide?

Written by Nima Tahami
Updated over a week ago

I'm having trouble logging into ShiftRide

Help with logging in ShiftRide

Written by Nima Tahami
Updated over a week ago

Insurance & Payment

How does insurance work?

Written by Nima Tahami
Updated over a week ago

How does the price work?

Pricing, How Pricing Works, Billing

Written by Nima Tahami
Updated over a week ago

How does ShiftRide's pricing compare to other options?

Pricing, How Pricing Compares

Written by Nima Tahami
Updated over a week ago

When do I pay for my booking?

Written by Nima Tahami
Updated over a week ago

Is there an underage or sign up fee?

Written by Nima Tahami
Updated over a week ago

What does ShiftRide use my credit card information for?

Written by Nima Tahami
Updated over a week ago

How do I apply a promotion code in the app?

Written by Nima Tahami
Updated over a week ago

Why did I get charged for a "License Fee"?

License Verification Fees

Written by Nima Tahami
Updated over a week ago

Before My Booking

Where do I pick up the car from?

How to find a car that you've booked on the ShiftRide app, location.

Written by Nima Tahami
Updated over a week ago

What do I do if I can't find the car?

Written by Nima Tahami
Updated over a week ago

What do I do if the car doesn't have a full tank of gas?

Picking up a Car with less than full tank

Written by Nima Tahami
Updated over a week ago

How do I return the car?

Written by Nima Tahami
Updated over a week ago

How do I lock and unlock the car?

Written by Nima Tahami
Updated over a week ago

What do I do if the lockbox was left open when I found it?

Written by Nima Tahami
Updated over a week ago

What do I do if the car is damaged before I pick it up?

Written by Nima Tahami
Updated over a week ago

How can I cancel my booking?

Written by Nima Tahami
Updated over a week ago

What do I do if the inside of the car is dirty?

Written by Nima Tahami
Updated over a week ago

Can I bring my pet with me in the car?

Written by Nima Tahami
Updated over a week ago

During My Booking

Where can I find the insurance slip?

Finding Insurance, Slip, Pink Slip

Written by Nima Tahami
Updated over a week ago

Do I need to gas up the car and pay for it?

Written by Nima Tahami
Updated over a week ago

Someone is parked in the same spot I picked up the car from.

What to do when the ShiftRide spot or the pick up spot is occupied by another car.

Written by Nima Tahami
Updated over a week ago

What happens if I can’t return the car on time?

Written by Nima Tahami
Updated over a week ago

I received a parking ticket.

Written by Nima Tahami
Updated over a week ago

I've made a mess inside the car.

Written by Nima Tahami
Updated over a week ago

I've lost the car keys.

Written by Nima Tahami
Updated over a week ago

I've damaged the car.

damage information, collision, insurance

Written by Nima Tahami
Updated over a week ago

The car has broken down.

Written by Nima Tahami
Updated over a week ago

The car has been towed.

Written by Nima Tahami
Updated over a week ago

I've been involved in a minor accident.

Written by Nima Tahami
Updated over a week ago

I've been involved in a major accident.

accident information, collision, insurance

Written by Nima Tahami
Updated over a week ago

Can I smoke in the car?

Written by Nima Tahami
Updated over a week ago

Can I drive outside of Canada?

Written by Nima Tahami
Updated over a week ago

After My Booking

How do I leave a rating for the car?

Written by Nima Tahami
Updated over a week ago

I forgot something in the car.

Written by Nima Tahami
Updated over a week ago

I need to contact the car owner.

Written by Nima Tahami
Updated over a week ago

I've gotten into an accident and/or have had a ticket or violation since my last booking.

Written by Nima Tahami
Updated over a week ago

I’ve had a problem with my booking or the car owner.

Written by Nima Tahami
Updated over a week ago

I have a suggestion to improve the app or the experience.

Written by Nima Tahami
Updated over a week ago