Subscribing to Cars

Find out how subscribing to a car with ShiftRide works, before, during, and after your bookings.

46 articles in this collection
Written by Nima Tahami and Zac Pour

Pinned Questions

Why should I subscribe? Is this a lease? What's the difference?

Car leasing, Car subscription, differences

Written by Nima Tahami
Updated over a week ago

Can I work with my subscribed car?

COVID-19, Working, Delivery, Delivering

Written by Zac Pour
Updated over a week ago

Why should I upload photos of the car at pick up and return?

Taking Trip Photos, Sending Photos, Pick up Photos, Return Photos, Fuel

Written by Nima Tahami
Updated over a week ago

The Basics

What’s the shortest length I can book a car for?

Written by Zac Pour
Updated over a week ago

What are the Pickup, Checkup, and Return procedures?

Checkup, Pickup, Returns, Cancelling, Swapping Cars

Written by Nima Tahami
Updated over a week ago

How do I know when a car is available for booking?

Car Availability, Checking Availability

Written by Zac Pour
Updated over a week ago

How does gas work?

Written by Zac Pour
Updated over a week ago

Can I reserve a car that I want to book in the future?

Reservations, Future Bookings, In-advanced Subscriptions

Written by Nima Tahami
Updated over a week ago

I can't find a car that suits my needs.

No suitable cars

Written by Nima Tahami
Updated over a week ago

Can I smoke in the car?

Smoking, No Smoking, Smoking Policy

Written by Nima Tahami
Updated over a week ago

Can I bring my pet with me in the car?

Written by Nima Tahami
Updated over a week ago

Can I drive the car to the US?

Boundaries, Borders, US, Driving Outside Canada

Written by Zac Pour
Updated over a week ago

Starting a Subscription

How many KMs can I drive the car during my subscription?

KM Allowed, Driving Distance

Written by Nima Tahami
Updated over a week ago

How do I find the car?

Finding the car, pick ups

Written by Nima Tahami
Updated over a week ago

Can you deliver the car to me?

Delivery, Delivery Fees

Written by Zac Pour
Updated over a week ago

Who can drive on my subscription? Can I add additional drivers?

Drivers, Multiple Drivers, Adding Drivers

Written by Zac Pour
Updated over a week ago

How do I contact my car provider?

Contact Info, Phone Number, Call, Text, Car Owner, Provider

Written by Zac Pour
Updated over a week ago

Can I change cars during my subscription?

Changing Vehicles, Swap, Swapping

Written by Nima Tahami
Updated over a week ago

What do I do if the car doesn't have a full tank of gas?

Picking up a Car with less than full tank

Written by Nima Tahami
Updated over a week ago

What do I do if the inside of the car is dirty?

Written by Nima Tahami
Updated over a week ago

What do I do if the car is damaged before I pick it up?

Damages, Damage at Pick up

Written by Nima Tahami
Updated over a week ago

Cancelling a Subscription & Returning

Can I cancel my subscription?

Cancellations, How do I cancel? Cancellation fees

Written by Nima Tahami
Updated over a week ago

When do I need to return the car?

Returning, Finishing Your Subscription

Written by Zac Pour
Updated over a week ago

What happens if I can’t return the car on time?

Written by Zac Pour
Updated over a week ago

Someone is parked in the same spot I picked up the car from.

What to do when the parking spot is occupied by another car.

Written by Nima Tahami
Updated over a week ago

Insurance

Where can I find my insurance pink slip?

Finding Insurance, Slip, Pink Slip

Written by Zac Pour
Updated over a week ago

How does insurance work?

Written by Zac Pour
Updated over a week ago

Do I need to get my own insurance? Can I use my own insurance?

Insurance, Personal Insurance

Written by Zac Pour
Updated over a week ago

Tickets & Tolls

What do I do if I receive a parking ticket?

Written by Nima Tahami
Updated over a week ago

Can I drive on toll roads?

Toll Routes, 407, Tolls

Written by Nima Tahami
Updated over a week ago

After Your Subscription

How do I leave a rating for the car?

Ratings, Leaving Reviews

Written by Nima Tahami
Updated over a week ago

I forgot something in the car. How do I get it back?

Personal Belongings, Forgot an Item

Written by Zac Pour
Updated over a week ago

Can I book again if I've gotten into an accident and/or have had a ticket or violation since my last booking?

Written by Zac Pour
Updated over a week ago

I have a suggestion to improve the website or the booking experience.

Written by Nima Tahami
Updated over a week ago

Maintenance, Damages, and Incidents

How does maintenance work?

Maintenance, Routine Check Up

Written by Nima Tahami
Updated over a week ago

What happens if I scratch, dent, or damage the car?

Damages, Scratches, Dents, Dings

Written by Zac Pour
Updated over a week ago

What happens if the car has a mechanical problem?

Mechanical problems, Vehicle problems

Written by Zac Pour
Updated over a week ago

I've made a mess inside the car.

Written by Nima Tahami
Updated over a week ago

The car has broken down.

Written by Zac Pour
Updated over a week ago

The car has been towed.

Written by Nima Tahami
Updated over a week ago

I've damaged the car.

damage information, collision, insurance

Written by Nima Tahami
Updated over a week ago

I've been involved in a minor accident.

Written by Nima Tahami
Updated over a week ago

I've been involved in a major accident.

accident information, collision, insurance

Written by Nima Tahami
Updated over a week ago

I've lost the car keys.

Written by Nima Tahami
Updated over a week ago

I’ve had a problem with my booking or the car owner.

Written by Zac Pour
Updated over a week ago

Can I modify the car in any way?

Car Modifications, Mods

Written by Zac Pour
Updated over a week ago